All That I Know (About Technology)

Being in the service industry, I regularly read blogs about happenings in the business world. And every blue moon I get to read a good business book.

One book that I just finished reading is Delivering Happiness: A Path to Profits, Passion, and Purpose, written by Zappos.com CEO Tony Hsieh. The book chronicles Tony’s entrepreneurial journey from his first successful business where he sold mail-ordered button to the rise of Zappos.com and subsequent sale to Amazon. Throughout the book, Tony weaves in mini-lessons on what made things work (and what caused things to fail at times). Since the book is about delivering profits, passion, and purpose, I wanted to highlight a few lessons that struck a cord with me about running a business (or a team):

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