It seems that every day that goes by, another one of the user interface developers that I work with talks about how Internet Explorer 6 must die. Granted, they have plenty of justification for why this browser should go away. For example, Internet Explorer (aka, IE6) is “ancient” — it was released in late 2001 (source). It has serious security flaws (source) and Microsoft has moved on to release IE7 and IE8. But there’s a problem that non-developers seem to be ignoring.

While IE6 usage dropped significantly in early 2008/2009, the downward pressure has softened quite a bit this year. And a recent survey revealed that IE6 is used primarily at work and the majority of people unfortunately can’t upgrade/replace IE6 because they have insufficient privileges on their machines/their company won’t let them upgrade (source). So without significant force now, it may take another two years before IE drops to a level where enough developers stop coding UI tweaks for IE6. Since coding for IE6 takes significantly more time, marketers are unnecessarily spending money on outdated technology (like paying for a telephone land line or dial-up internet service).

Last week, six solid punches in one swing were taken at IE6. I am speaking about the announcement that Google is planning to phase out support for IE6 (source). The announcement indicated that key functionality in Google Docs and [international] Google Sites will be disrupted starting on March 1, 2010. Since no other popular web destination is stepping up to the plate, we’ve got to applaud Google which owns 6 of the top 20 destination on the web (source) for their efforts. So what we really need to do is convince several US-based companies, such as Microsoft (thank you @cubanx!), Yahoo! and Amazon, and Chinese companies, including Baidu, QQ.com and Sina.com.cn, to jumped on board. While it may feel like we’ve made progress, the short list below demonstrates that we still have a long road ahead of us.

Top 20 Companies that don’t support the IE must die movement:

1. Google (starting 1-Mar-2010)
   
2. Facebook (as of 24-Jul-2008)
   
3. YouTube (starting 1-Mar-2010)
4. Yahoo!
5. Windows Live
6. Wikipedia
7. Blogger.com (starting 1-Mar-2010)
8. Baidu.com
9. MSN.com
10. QQ.com
11. Yahoo! Japan
12. Twitter
13. Google India (starting 1-Mar-2010)
14. Google China (starting 1-Mar-2010)
15. Sina.com.cn
16. MySpace
17. Google Germany (starting 1-Mar-2010)
18. WordPress.com
19. Microsoft
20. Amazon.com

Over the past few months, I’ve been using FourSquare more regularly. FourSquare is a social networking service/game that you can use to track your whereabouts. It is typically accessed via an app on a mobile smartphone (Droid, BlackBerry or iPhone). The idea is that every time that you earn points each time that you arrive at a location and “check-in.” You earn more points for new places that you discover/visit vs. returning to your usual spots. But the points are virtual — they’re only a valuable way to tell who gets out who doesn’t. From my point of view, FourSquare is the perfect global economic stimulus solution — it encourages users to spend time exploring new places and money. What government or marketer wouldn’t love this thing?!

Well over the weekend, FourSquare sent me an alert that one my friends was at the Nike Factory Store, a nearby discount outlet. As soon as I saw it, I wanted to send him a note and ask him if there are any good deals on Nike running gear (I think that their Dri-FIT products are the ultimate but that’s a topic for another blog). While I could have called or sent him an email, I wanted to sent him a text and ask but that feature wasn’t available. I swear that I looked EVERYWHERE and came up empty handed.

While FourSquare is a great tool that allows you to keep up with your friends, it is missing a texting feature that allows you to quickly “chat” with them. Text messaging is the preferred mode to communicate, especially when you’re mobile (source). If it was there, I would have another reason to get out and stimulate the economy.

Apple has done it yet again. According to the Q1 2010 results (source), consumers snapped up 8.7 Million iPhone devices this past quarter. While a few mobile market analysts feel that Apple missed their sales target (BTW, some expected sales to reach the 9 Million to 11 Million units mark), the growth of the iPhone still represents a healthy 100% increase in sales in comparison to the same quarter last year.

In my discussions with Marketers, I’m regularly asked whether iPhone app development or iPhone mobile campaigns make sense considering the dominance of rival smartphone devices such as RIM’s BlackBerry. There’s valid concern if you consider only the number of mobile devices but that number isn’t as important when you consider usage. While RIM currently outsells Apple in smartphone devices (RIM sold 10.1 million devices in the quarter ending November 28, 2009 whereas Apple sold 7.4 million iPhones in about the same period), the iPhone accounted for 60% of page views AND 75% of mobile revenue at the top online retailers this past holiday season according to Omniture (source). So while BlackBerry devices are more prevalent, users avoid using this device to browse the web. This decision is likely based on the poor web browsing experience. And Marketers that are considering the accessibility of their website should optimize it for the iPhone.

So Marketers that want to interact with the largest group of mobile users should first focus on the iPhone platform — nothing else compares. But besides usage, Apple provides plenty of additional reasons for why the iPhone platform will also win in the long run:

• The current quarter’s iPhone unit sales numbers exclude the 55% year-over-year growth in sales of the iPod Touch. The iPod Touch is a Wifi-enabled mobile device that supports many of the iPhone applications. The iPod Touch user segment represent a group that is not bound by telephony service but are still connected (likely to be a younger demographic).
• Sales growth was driven by strong global demand. This implies that marketers can now expose their application/campaign or brand to an international audience (while facing the challenges that come with such a relationship).
• With the introduction of the iPhone 3GS, demand for the iPhone has spilled from the consumer market over to the enterprise market. Apple reported that 70% of the Fortune 200 are either deploying or piloting the iPhone. While marketers may have previously focused on the business to consumer or B-to-C market segment, they now have an opportunity to create applications that address the needs of the business to business or B-to-B market.
• Apple continues to invest heavily in customer service, whether it is through training of mobile carriers on device or one-on-one coaching of new customers at their 283 stores (currently present in 10 countries). This is a critical tactic for Apple to attract and service an older demographic of users that may not be as comfortable with touch-based technologies.
• The numbers did not account for the  upcoming product introduction of a tablet-like device. This highly anticipated announcement is expected tomorrow but the value of this news is that Apple will give marketers yet another device that will support mobile applications. The segment of the users that select and use this device is still unknown but it is potentially a new group of untapped users.
• Lastly, Apple has completed two recent acquisitions: music streaming service Lala and mobile advertising platform Quattro. Both represent the company’s continued future-looking view on revenue generation and demands.

Apple seems to be benefiting from a positive feedback loop. While the iPhone does have its flaws (it is not a perfect mobile device!), Apple has built an elegant smartphone unit that is extremely user-friendly. Additionally, iPhone users regularly promote their smartphone to other non-users in their social circles so the masses are choosing iPhone when deciding to go mobile (source). For brands that are still on the sidelines or ones that are only focused on the alternatives (which is a mistake; source), there’s no better time than now to jump on the iPhone platform bandwagon.

UPDATE: I recently spoke with Joel @Rapleaf and he clarified that the data that Rapleaf collects is not used to deny individuals credit. Instead the information is only used by the marketing departments to target potential customers (source).

While Twitter is free social media tool, there’s a price that one pays for tweeting. For example, there are plenty of good incidents caused by an embarrassing celebrity tweet (source). Aside from Hollywood celebrities, we’ve also had a local incident where a VP at the Atlanta PR firm Ketchum mistakenly used Twitter to exclaim that he “would die” if he had to live in Memphis while visiting his client, FedEx (source). This was a problem since Memphis is where FedEx is headquartered. Talk about a real Homer Simpson “Doh!” moment.

Until now, the price of tweeting was simply facing temporary ridicule and a small boo-boo to your online reputation. But that’s all changed now that data-mining firm Rapleaf announced that they collect data from Twitter to determine if you’re credit worthy demographics data in the public domain that’s exposed through social networking sites. According to an article in Fortune Magazine (source), the people that you “hang out” with can be used to determine if you’ll pay your bill on time. Yikes!

As a regular user of Twitter and Facebook, I’m less worried about what I say because I’m well aware that my statements are in the public domain. But, I’m reconsidering who I’m planning to follow or be-friend online. As a social networking contributor, you should consider whether you’re willing to allow a social networking site to expose that information to a search engine, like Google.

I guess that the quip “Be slow in choosing your friends” rings true.

A rumor started to circulate early yesterday that Apple and Microsoft are engaged in discussions over the displacement of Google search on the iPhone. According to BusinessWeek (source), Apple is considering using Bing as the search engine on the iPhone. The reasons that the authors gave for this move included:

• This was a financially motivated decision. Microsoft was offering Apple a bigger revenue slice of the advertising pie for incorporate Bing than Google.
• This was an effort to thwart Google’s recent jump into mobile. It seemed that Google was moving in on Apple’s territory with their introduction of the Nexus One device.

While some may buy into this rumor, there’s very little reason to believe it. Here’s why:

Apple is in the business of designing beautiful devices with exceptional user-experience for the consumer market. Google has dominant position in the web search market. Google reached this point by creating a simple, user-friendly search engine so having Google Search on the iPhone makes for a perfect match. While Google may not want to share more of their search revenue, they’ve bowed to the pressure of News Corp owner Rupert Murdoch when he proclaimed in November 2009 that Google was stealing his paid content (source) and that he would switch to Bing if he had no other option.

Regarding the competitive threat, there are two reasons that Apple may not be worried. First, John Paczkowski of AllThingsDigital wrote about a rumor that Microsoft is planning to release a Zune Phone in the next couple of months (source). In case you’re wondering, this rumor originally surfaced back in late 2008 (source) but this is the FIRST time that there’s thought that the phone will be pink. Currently, there’s no proof that Microsoft or any other phone/mobile OS marker is going to magically recapture Apple’s market share with their mobile offering. This rings true considering that Nexus One sales estimates reached a paltry 20,000 in the first week of offering according to mobile analytics service Flurry (source). If the Zune rumor is taken as fact, then Microsoft is a rival to Apple as much as is Google so there’s no real rush/need to switch.

In my opinion, it feels more like Apple is playing a good game of chicken with Google and Microsoft is just caught in between.

Launching new services is rarely a silky smooth process, especially for a large enterprise. Take for example my recent “experiment” with Fancast:

A few weeks ago, I tweeted about the streaming service from Comcast called Fancast. While other streaming services allow you to watch videos from the major networks, none give you streaming content from premium channels like HBO, Cinemax and Stars. So when my DVR started being flaky this past Saturday night, I decided to give it a try.

The log-in process was painless and the search functionality worked well. To watch premium content, the service required a special Adobe AIR player, which I promptly downloaded and installed. Everything was smooth sailing until up to the point when I tried to start Watchmen. For some reason, the service kept displaying a message that I was an HBO subscriber thought I was. After reading the FAQ’s, I confirmed that was I logging in with my primary Comcast.net account, which is a requirement, so I decided to call in to Comcast’s local customer service. After waiting on hold for a short while, the representative confirmed that all of my account settings were correct but indicated that another department would be better equipped to handle the issue. She tried to switch me to that department by I kept getting disconnected.

When I called in to customer service again, I spoke with another representative but the second one didn’t even know about Fancast. Yikes! Even though I explained to her how the service worked, she questioned me whether it was something that Comcast offered. My wife, who was sitting in the room, was rolling on the floor laughing as I attempted to convince the woman to help me. When the rep tried to switch, I was promptly disconnected again. So, I searched Fancast and (finally) found the toll-free number for support. When I called it, the Fancast rep informed me that my account was working correctly but error that I kept getting was due to an issue that Comcast/Fancast has been having for a week. And there’s no ETA for when it will be fixed. Now that’s a bummer!

While most would chalk this up to Comcast’s poor service, I think that the issue is actually a combination of poor user experience and internal communication/training. NOTE: I challenge you to name a cable television provider that you think is doing a great job these days! While the integration between Comcast and Fancast isn’t where it should be (and there’s a myriad behind the scenes reasons why that’s the case), I would have liked to see a simple error message that indicates that the service is currently down and that they’re working on it. Also, it would have been nice if the customer service reps at Comcast get training on Fancast so that customers like me don’t have to feel like I’ve just made a prank call. Lastly, both Fancast and Comcast should communicate on a regular basis about system status — it would have been much better if the Comcast rep told me that the service was down and to try again later instead of trying to fix my when in actuality it wasn’t the problem.

Comcast must be feeling the pressure to adapt to shifting consumer behavior and increasing pressure from competitors. According to eMarketer, nearly 25% of all TV content watched each day will be time-shifted, on-demand, on the Web or on a mobile device by 2012 (source). Viewers are abandoning television for the internet. Also, both Apple and Google are looking to challenge traditional video distribution channels by offering their own subscription services (source and source). While the service is still in Beta, it is just a shame that Comcast wasn’t able to deliver on the concept.

After spending more than an hour trying to use Fancast, I’ve decided that I need to give Comcast another few weeks to work out the bugs — eventually this service is going to be Comcastic.

This past weekend, I attended the Atlanta WordCamp conference where we heard from local, regional and national folks about how to harness the power of WordPress for both blogging and web content management (see my WordCamp Atlanta recap for more detail). One of the speakers at WordCamp, Topher Kohan who handles SEO for CNN.com, brought up an important point (indirectly) about the SEO in the future:

Load speeds will impact page rankings on Google (Per Matt Cutt at PubCon, 2009; source)

This is pivotal point where power shifts back to web developers. Why?

If you consider the capabilities of WordPress, you quickly realize that it is one of the premier tools for business users such as social marketers or content strategists to write and publish content online without requiring any technical assistance. And the content that these users produce has value only if it has good page ranking. Otherwise, it has limited reach and that means limited eyeballs and that means failure.

So in one fast swoop, the engineers at Google have taken (some of) that power from the business user and put it back in the hands of the web developer. While the business user controls the content, the web developer thinks about things like limiting HTTP requests, CDN’s, and removing whitespace from JavaScript and CSS files when they think about optimizing a web site. These are only a few factors in web site optimization –  just look at Yahoo’s Best Practices on Optimizing a Website (source) to get a good idea on some additional techniques. Of course, they all require a savvy web developer to implement.

So if you want to ensure that your site ranks well, business users need to hire a modern web developer and treat them well because they (will help you) rule the world wide web.

Despite the icy roads and frigid temperatures, hundreds of people from the US southeast region came together at SCAD Atlanta on January 8th – 9th to attend the inagural WordCamp Atlanta, a conference where the WordPress (aka WP) community exchange tips and tricks about this widely popular blogging (and sometimes as a web content management) tool.

I had the pleasure to attend this event along with my colleague Kathlene Hestir. Below are the highlights from the various sessions. I’ve tried to link to the presentations on Slideshare whenever possible.

Friday Night, Janurary 8

WordPress & Journalism
Alejandro Leal and Thomas Wheatley (Creative Loafing Atlanta)

• Managing their blog using WordPress MU (which is the multi-user version of WordPress).
• Have a decent amount of data: 58 blogs, 906 users, 7977 Posts, 17556 Comments.
• Digital or online content is mostly separate from print content; very little sharing between the two.

WordPress & SEO (View on Slideshare)
Topher Kohan (CNN.com)

• Use basic SEO, such as good page title, content headline, 250 words, and ALT tags, on your website.
• You should use breadcrumbs b/c taxonomy is good for both search engines and the user).
• Rankings is going to become dependend on page load times (so hire a developer with strong server and page code optimization experience).
• Sculpt your webite with rel=”nofollow” attributes.
• Canonical URL’s are going to play a larger role in the future.

ADDITIONAL NOTES: Topher takes SEO very seriously — he did an amazing job getting everyone fired up about this topic. There are a ton of good plug-ins in the presentation so just check it out.

The AJC and WordPress
Cliff Barnett and Jason Gilstrap (Atlanta Journal-Constitution)

• Rolled out WordPress to make this simple and consistent.
• WordPress is the central content repository for newsroom as content from system gets pushed both online and to the print system.
• Blogs responsible for 8% of traffic; posts on average get 700 comments.

Saturday, Janurary 9

KEYNOTE PRESENTATION: WordPress Resolutions: What to expect in 2010
Jane Wells (Automattic)

• Big Announcement: WP 3.0 is a producet of “The Merge” between WordPress and WordPress MU.
• Expect lots of goodies: a multi-site platform, new base theme, custom posts and canonical plug-ins (or de facto plug-ins for Twitter, Google Analytics, etc.).
• Enhanced media functionality is now pushed to WP 3.1 (maybe).
• WordPress.org is going to be undergoing a major redesign (with help from WP Ninja Mark Jaquith)

ADDITIONAL NOTES: Things like multi-site platform, custom “posts” (aka custom content types) and canonical plug-ins is HUGE news — this is where WP finally takes the baby step to become a true PHP-based web content management tool. Alternative solutions such as Drupal should take note!

Advanced Google Analytics Integration with WordPress (View on Google Docs)
Rusty Tanton (WebMD)

• Current plug-ins for Google Analytics are weak — they only feed you the basic info.
• Using custom variable and advanced segmentation one can REALLY analyze what’s happening on your blog

ADDITIONAL NOTES: Rusty code examples in his presentation so I suggest that you check it out.

Complex Content Management with the Pods CMS Framework Plugin
Scott Kingsley

• Ability to create custom content types in WordPress using Pods (Pods Plug-in).
• Data for pods maintained in separate tables.

ADDITIONAL NOTES: An interesting conversation started up between Scoot and Mike Schinkel over the viability of Pods since Jane announced that custom post types were coming (see tweet).

WordPress Security: Protectin your WP from Inside Out (View on Slideshare)
Syed Balkhi (WP Beginner)

• Do the obvious: keep WP updated, rename “wp-admin” folder and use strong passwords (10 chars or more).
• Use advanced techniques like, moving wp-config.php out of webroot, reassign admin rights to another user and delete admin account, get rid of error message on login screen, and limit access via IP whitelist to wp-admin folder and change DB tables prefix (don’t use wp_)
• Tons of good plug-ins for security so don’t be lazy!

PHP and WordPress – Converging Communities
Aaron Brazell

• Core is still written in PHP4 (some parts are using PHP5) so it is time to update core!

Final Thoughts

First of all, the event was a great success — kudos to Tessa and Brandon for pulling it off. I can’t imagine someone walking out of this event thinking that they didn’t learn a ton. And in case you missed it, plan to attend next year’s WordCamp Atlanta Conference, which will be held February 11-12 2011.

Last July, Bill Gates handed over the reins to Steve Balmer. But while Bill is no longer running operations day to day, his quest for world domination now seems to be immortalized.

In a recent preview for the movie Despicable Me, we found an odd similarity between one of the characters called Vector and Bill in his younger days. In the movie preview, Vector is defending his company from another villain who’s wearing goggles (get it goggles, Google). Well, if you don’t believe me, check out the image below or the link movie preview. Bill, I mean Vector, makes his debut about 47 seconds into this clip.

Happy New Year!

Despicable Me trailer on YouTube:

One of my favorite blogs on software development is Jeff Atwood’s Coding Horrors. Jeff is a programmer turned blogger that has a unique (and real) perspective on the psyche of developers. His blog posts are based on a topic that he’s researching for work or fun, which is something that I also do regularly.

In a recent search, I came across a blog posts from 2006 on “modern software development” (source) where Jeff he explains that development really hasn’t changed much in the past ten years. Based on my experience of working with developers both on client and agency side, I think that he’s spot on. Looking at his list, I came up with only a single addition (which appears in red/bold) for traits of modern developers:

• Store code in a source control repository. The beauty of using source control solutions, such as SVN/subversion, Git, or Visual Source Safe (VSS), is that a team of developers can develop code without overwriting each the changes made by each other.
• Deploy code using scripts. With a script, developers can automate the launch of a website, this ensuring that nothing is missed in the process.
• Develop using TDD or Test-driven development. Instead of writing code first, developers focus on writing tests for their code. This provides a solution to limit the number of bugs as a unit test can also serve as a low-level regression test as new code is introduced.
• Reuses code when possible. Modern developers know that they don’t need to re-invent the wheel. Instead of rewriting code, they tend to reuse code that’s already working. This translates to saving development time, plus it allows developers to focus their energy on learning something new.
• Apply the Model–View–Controller (MVC) architectural pattern. Since code is logically separated into 3 tiers (data layer, presentation layer, and business layer which connects the other two), developers can more easily maintain their code.

The good news is that the barrier to become a modern developer is low. Old school developers only need to adopt the MVC pattern to be new again.

NOTE: Stonehenge photo was provided by Danny Sullivan.